Refund policy – Nuvelon icon
Spring Sale! 25% off EVERYTHING! Save big! Discount applied at checkout.

Refund policy

When returning your product, freight must be prepaid by you, the original Purchaser, and Product must be shipped in its original packaging or packaging which affords an equal degree of protection. We will not be responsible for, nor obligated to replace damaged Products shipped in unsuitable packaging.

All Returns are subject to a 10% Restocking Fee.

If item or package received by FG is damaged, order is subject to further refund fees at the discretion of FG. 

If the Product is received damaged, it is your responsibility as the consumer to file a claim against the carrier. We will only store the damaged Product for 30 days and reserve the right, at our sole discretion, to dispose of the damaged Product or ship it back to you at your expense after 30 days.